Business Issue A maintenance, repair and overhaul provider of heavy industrial equipment needed to reduce the timeline of their order-management process as their response time far exceeded customer needs. Approach Used Flow Consulting helped the company form a senior cross-functional team, gather data and form a charter to address the lengthy cycle time. Flow then facilitated an intensive … [Read more...]
All Case Studies
Robust Annual Growth Stresses Supply Chain, Planning Processes
Business Issue A $40 million premium-brand consumer product company experienced multiple years of nearly 100% annual growth, placing intense stress on its supply chain and overall business planning processes in the following ways:
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Up to six versions of forecasts and supply plans monthly used by management.
Disconnect between Operations and Sales resulting in a lack of trust … [Read more...]
Factory Lead Times Exceeded Customer Requirements
Business Issue A turbine blade manufacturer in support of maintenance, repair, and overhaul of gas and steam turbines was experiencing factory lead times that exceeded customer requirements. This manufacturer supports turbine outage/turnaround repairs, which means that short and predictable manufacturing lead times are critical. Approach Used Flow Consulting worked with a … [Read more...]
Improving Fresh Product Packaging Yields
Business Issue Less than ideal yields of fresh produce in the transition from raw product through the packaging and distribution process. Approach Used Comprehensive review of the areas where the highest fallout of product occurred, reviewing the entire value chain from the farm to the grocery store. Results Using Lean concepts and project management skills, Flow Consulting increased yields … [Read more...]
Forecasting and Inventory Turns Improvement Needed
Business Issue A $1 billion, 3,000 employee worldwide division of a mineral drilling manufacturer with three manufacturing locations and 26 field sales locations needed to improve forecasting and inventory turns. Phase one of the project was to improve sales-demand forecasting in North America to:
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Improve forecast accuracy
Increase forecast coverage from 25% to 70% of COGS … [Read more...]
Salesforce.com Implementation
Business Issue A premium brand consumer-product company had a failed implementation of Salesforce.com. The reasons for the failure were due to several issues including:
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Lack of adoption by the outside sales representatives.
High error rate with data synchronization between Salesforce.com and the company’s ERP system.
Poor performance with the synchronization interface.
Inadequate … [Read more...]
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