Gloria Schramm CONSULTANT

“E-learning has skyrocketed in popularity—whether by choice or by geographic and economic necessity. Any e-learning initiative demands a solid instructional design model to make the training dynamic and effective.”

Expertise

Gloria has 19 years of experience leading efforts to develop, write, edit, and maintain a variety of technical documents for a wide range of uses.

Individually, Gloria's areas of expertise include:

  • Instructional design – creating e-learning for business processes, soft skills, and software simulations.
  • Technical writing – designing and developing end-user documentation, such as user guides, online help, and training materials.
  • Documentation project management – planning, scheduling, and monitoring documentation projects.

Gloria’s Professional Background:

  • Technical Communications
    • The Home Depot
    • Restaurant Magic Software
    • Verizon Data Services
    • Thompson Education Group
    • Taylor Woodrow
    • TSYS
    • Interealty
    • Salomon Brothers Inc.

Education:

  • Masters of Education, Instructional Technology, University of South Florida, Expected 2009
  • Masters Certificate in Instructional Design, University of South Florida
  • Bachelor of Science, Business Administration, Edinboro University of Pennsylvania
  • Society of Technical Communication
  • Association for Educational Communications and Technology
  • Adobe Certified Expert in FrameMaker 7.0