Business Issue The new General Manager of a large family-owned home improvement business had no prior management experience, but the second generation owners had asked him to lead the business because of his drive and proven interpersonal skills. Approach Used Flow consultants began with an interview to ascertain the key leadership gaps, and scheduled weekly one-on-one visits to close those … [Read more...]
Developing Lean Six Sigma Leaders
Unmet Expectations
Business Issue New Purchasing manager in complex industry was not meeting expectations of the hiring manager even though the work history of the new purchasing manager had been excellent. Approach Used Flow consultants interviewed the hiring manager and the new manager. They were then able to identify the gaps in performance expectations and the specific action plans of the new manager. Flow … [Read more...]