Vendor On-Time Delivery

Improved from average of eight business days to less than 36 hours.

Case Studies

---

Business Issue

Auto Manufacturer R&D suffered from poor vendor on-time delivery and communications.

Approach Used

Selected and implemented Web-based PO collaboration tool that allowed buyers to focus on exceptions instead of chasing suppliers for information.

Results

Supplier PO confirmation improved from average of eight business days to less than 36 hours, and on-time delivery improved from less than 60 percent to 92 percent.