Operational Excellence
According to Vince Lombardi “Winning isn’t everything, but wanting to win is.” While this is a noble trait of all who aspire for success, your success and your company’s success ultimately depend on more than just wanting. It depends on winning. Operational Excellence refers to a management philosophy and tool set that uses data to understand whether we are winning or losing, where we should focus our efforts to excel, and how we should change today’s practices to put ourselves on a better trajectory to win. Regardless of where you are on this road to success, Flow Consulting is your trusted partner to map your course, add horsepower, and fine tune your operations.
How good is my company’s operational performance? Am I winning this race?
Understanding where you are and where you need to go are the first steps in winning the race. Too many companies rely solely upon financial data and corporate metrics that can be weeks and even months removed from the daily activities that drive them. Whether you are acquiring a new operation or simply need a current “health and status” benchmark, Flow can help your team through a thorough, data focused, current state analysis.
Services we provide to help you answer this question:How do I know if today was a good day or bad? Do I have an accurate read on the pulse of today’s performance? Will I be starting tomorrow in a hole?
The lights are on. People are at their workstations. You can see and hear activity. You must be doing great, right? Right!? Activity does not equal effectiveness. The road to Operational Excellence requires that we know we are doing the right things, at the right time, in the right way, and in the right quantity. Flow Consulting can bring tools to your team to provide real time insights where the work is happening to answer the key questions: “how am I doing today?”, “am I ready for what’s next?”, “did I win today?”.
Services we provide to help you answer this question:What can I do to achieve new levels of operational excellence and performance? Where should I focus my resources?
Operational Excellence is built on a framework of customer value, efficiency, effectiveness, data, and continuous improvement. Winning this race doesn’t happen in a day. This is a long endurance ordeal but that doesn’t mean we can’t see tangible results quickly. Flow will work with your internal team to collect the data that identify root causes and will drive solutions. Flow will also provide OJT on the most appropriate tools based on the situation and lead the team to a successful outcome. These early wins don’t only provide some tangible bottom line results for you, they prove the tools work and create an excitement among your team that there is more success to be had. Ultimately, together we build capability and momentum to sustain this type of improvement activity long after Flow Consulting departs.
Services we provide to help you answer this question: